Accounts

Account Creation

• How do I sign up for MyPrize?
• Supported countries

Account Settings

• How do I update my account details such as name, email, phone number, birthdate, or address?
• How are usernames assigned and changed?

Account Status

• Why can't I log in to my account?
• How do I pause my account to take a break or self-exclude?
• How do I permanently close/delete my account?

Account Verification

• How and why should I provide personal information to verify my account?
• Why is my account verification under review or in a pending status?
• Is there an age requirement to play games on MyPrize?