Before you can make a deposit, you must confirm your account information.
To deposit funds:
- Click on the Wallet icon in the top right corner of the screen.
- Select the payment method you'd like to use: Crypto, Card, or Linked Account.
For Crypto:
- Select the token and network you'd like to use. You must use a supported cryptocurrency token, which are the only accepted payment methods at this time.
- Using your cryptocurrency wallet, scan the QR code or copy the address to send your desired deposit amount. Please make sure you transfer the correct token using the correct network, otherwise it may result in a loss of funds.
For Card:
- Enter the amount you'd like to purchase. There is a $30 USD minimum transaction requirement on MoonPay.
- Enter your email address and confirm the verification code sent to your email.
- Set up your MoonPay account and enter your card details. If you cannot add your desired card, that means your bank does not accept MoonPay transactions.
- Review and confirm your order.
For Linked Account:
- Select the type of account you'd like to link.
- Follow the steps to link your account.
- Review and confirm your order.
Depending on network traffic, your deposit may take a few minutes to process. This is expected and normal.
The amount of USD you will receive is based on current cryptocurrency exchange rates. Since exchange rates can change every second, the exchange rate may change slightly by the time your deposit is complete. You will receive the amount of USD that's commensurate with your deposit amount at the time your deposit is processed.
You can always check on the status and confirm the details of your deposit in your Activity History.
If you are new to cryptocurrency, don't have a wallet, or otherwise need help sending your deposit, you can learn more here.