There are a few reasons why your withdrawal may not have gone through immediately.
- Network Traffic: A short delay is common. Typically the delay shouldn't be longer than a few minutes, but it may take up to an hour.
- Mismatched Token and/or Network: If you cash out to a different token or use a different network than the one(s) associated with your 'Cash out to' wallet address, we will not receive your cash out. This may result in a loss of funds.
You can always check on the status of your cash out. If the status says 'Pending', that means your withdrawal is processing and will be complete as soon as network traffic resolves.
See here to learn more about how to cash out, and here to learn more about cryptocurrency.